Shipping & Delivery

Delivery according to your wishes

Stesha Wellness never includes shipping costs in its products, because you can also come and collect your order in our shop at the same price as in our webshop.
Shipping costs are only a chargeable expense for us.
We offer you several options for receiving your order.

1. You can come and collect your order in our shop:

Stesha Wellness, Melanedreef 6D, 8650 Houthulst (Belgium)
Opening hours:
Mon: 13h30 – 18h00
Tue: 9h00 – 12h00
Wed: 13h30 – 18h00
Thu: 9h00 – 12h00
Fri: 13h30 – 18h00
Sat: 9h00 – 13h00

Please note:
- Your order is only ready for pick-up when you have received an email from us stating that your order is ready for pick-up.
- Please bring your order confirmation
- Please keep in mind that if you choose to pay by bank transfer, the pick-up may be delayed because your payment will only reach us 1-3 days later, orders will only be prepared for pick-up after receipt of payment.

2. In a pick-up point via Bpost.

Bpost pick-up point                     0-2 kg 2-5 kg 5-10 kg 10-20 kg 20-30 kg 30-32 kg 32-35 kg 35-40 kg 40-50 kg 50-60 kg
Belgium 6 6 6 6 6 12 12 12 12 12
The Netherlands 7 7 8 8 11 18 18 19 19 22
France 8 8 11 14 26 34 34 37 40 52

Prices in Euros.
Delivery in one of the 1250 pick-up points in Belgium or other countries via Bpost:

- Post offices.
- Pick-up points in: Delhaize, Spar, Press Shop, Relay, Total, Q8.

There is always a pick-up point within 5 km of your residence with flexible opening hours. The parcel remains available at your pick-up point for 14 days. Maximum weight of the parcel is 30 kg, if the weight of your items exceeds this, it will be spread over several parcels.
Maximum dimensions of the parcel:

- 1,5 meter for the longest side.
- 3 meter for the total of the dimensions.

You will receive an email or text message as soon as your parcel is available at the pick-up point.
If you have not picked up your parcel after 2 days, a reminder will be sent.
A final reminder will be sent if the parcel has not been collected after 4 days.
You can track your package online for free via Bpost’s Track & Trace tool, so you know the delivery status at all times.
Track your parcel online:
http://track.bpost.be

3. In a Bpost parcel machine

Bpost parcel machine            0-2 kg   2-5 kg   5-10 kg   10-20 kg   20-30 kg   30-32 kg   32-35 kg   35-40 kg   40-50 kg   50-60 kg  
Belgium 6 6 6 6 6 12 12 12 12 12

Prices in euro
Parcels of 30 kg or more can be sent by Bpost to an automatic parcel machine. As soon as the weight is exceeded, several parcels are created automatically.
Delivery takes place at one of the 150 automatic parcel machines that Bpost owns throughout Belgium, at a hub in your neighborhood, stations, shopping centers, etc.
You have 24/7 access to the automatic parcel machine.
Maximum size of the parcel is 42 cm x 31 cm x 69 cm.
You will receive an email or text message as soon as your parcel is available at the automatic parcel machine.
If you have not picked up your parcel after 2 days, a reminder will be sent.
A final reminder will be sent when the parcel has not been collected after 4 days.
You can track your package online for free via Bpost’s Track & Trace tool, so you know the delivery status at all times.
Track your parcel online:
http://track.bpost.be

4. Home or office delivery by Bpost to your desired delivery address.

Bpost delivery at home or at office           0-2 kg   2-5 kg   5-10 kg   10-20 kg   20-30 kg   30-32 kg   32-35 kg   35-40 kg   40-50 kg   50-60 kg  
Belgium 7 7 7 7 7 14 14 14 14 14
Luxembourg 9 10 12 15 18 27 28 30 33 36
The Netherlands 9 9 10 11 13 21 21 23 24 26
France 11 14 15 24 26 37 40 41 40 52
Germany 9 10 11 12 13 21 30 24 25 26
United Kingdom 19 22 28 39 51 70 73 98 90 102
Italy 18 22 28 36 51 69 73 79 87 102
Spain 20 27 38 57 79 99 106 117 77 158
Sweden 21 26 34 48 65 86 91 99 113 130
Denmark 19 24 34 49 63 82 87 97 112 126
Austria 22 32 51 83 109 131 141 160 192 218
Finland 22 28 38 55 75 97 103 113 130 150
Poland 20 25 35 51 71 91 96 106 122 142
Portugal 21 26 36 53 72 93 98 108 125 144
Greece 23 28 38 55 75 98 103 113 130 150
Ireland 22 28 40 58 81 103 109 121 139 162
Czech Republic 21 26 35 51 70 91 96 105 121 140
Hungary 20 27 42 62 86 106 113 128 148 172
United States 23 39 71 123 185 208 224 256 308 370
Swiss 26 32 42 59 79 105 111 121 138 158
Canada 28 34 45 65 87 115 121 132 152 174
Norway 32 35 40 48 57 89 92 97 105 114
Turkey 26 34 49 74 104 130 138 153 178 208
Russia 40 47 60 83 110 150 157 170 193 220
Japan 39 51 73 110 154 193 205 227 264 308
China 39 50 70 104 144 183 194 214 248 288
Australia 39 69 124 216 325 364 394 449 541 650
Brazil 39 53 78 121 171 210 224 249 292 342
Taiwan 41 53 76 114 160 201 213 236 274 320
Thailand 40 46 57 75 97 137 143 154 172 194


Prices in Euro
10.000 postmen and women at Bpost are ready to deliver your parcel every day.
98% of the parcels with destination Belgium are delivered the next day, between 9 am an 4 am.
Bpost is also a familiar face.
There are 5 sorting centres in Belgium of which 2 are specifically for parcels.
Maximum weight of the parcel is 30 kg, if the weight of your items exceeds this, they will be spread over several parcels.
Maximum dimensions of the parcel:

- 1,5 m for the longest side.
- 3 m for the total of the dimensions.

You will receive an email early in the morning on the day of delivery. This email contains a time indication of the scheduled delivery.
Track your parcel online:
http://track.bpost.be

5. Small transports delivered by our external transport service Dina Deinze.

Small transport includes articles of exceptional size such as articles longer than 150 cm (including packaging) such as telescopic rods, showers,…
For Belgium this will be 45 euro, for the Netherlands 45 euro, for all other countries we will ask for a price in order to have a correct price, what means that you can just place your order and after your order we will make you a proposal for the transport cost depending on weight and country of destination, when you do not agree your order will be cancelled, when you agree, your order will be sent as soon as we have received your payment.

6. Large transports delivered by our external transport service Dina Deinze.

Large shipments include items that have an exceptional size that exceeds the weight and/or size and cannot be shipped via other means, such as swimming pools, spa.
For Belgium this will be 55 euro, for the Netherlands it will be 75 euro, for all other countries we will ask for a price in order to use a correct price, which means that you can just place your order and after your order we will make you a proposal for the transport cost depending on weight, size and country of destination, when you do not agree your order will be cancelled, when you do agree, your order will be sent as soon as we have received your payment.

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